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    Right to withdrawal

    Consumer is every natural person, who concludes a legal transaction with a purpose, whcih cannot be assigned to his or her commercial or independent professional activity. 

    (1) A general revocation right does not exist because of § 312b BGB of the German Remote-Purchase Law for all custom-made products according to § 312d para. 4 German Civil Code (BGB) because of the customization of customer's specification. A legal revocation right or the right to return is according to § 10 para. 8 s. 2 of the general terms and conditions not justified. 

    (2) In addition, the following shall apply:

    You have the right to withdraw from the contract within 14 days without giving any reasons.

    The withdrawal period lasts 14 days,

    [1] In case of a service contract from the day on which you concluded the contract,

    [2] in case of a purchase contract from the day on which you or a known third party other than the carrier, acquires physical possession of the good,

    [3] in case of a purchase contract of several products, which belong to a single order and which are delivered separately, from the day on which you or a known third party other than the carrier, acquires physical possession of the last product,

    [4] in case of a purchase contract of a delivery of a good with partial shipment or delivered in parts, from the day on which you or a known third party other than the carrier acquires physical possession of the last partial shipment or the last delivery.

    To exercise the right of withdrawal, you must inform us (SIGNUU | style-ich GmbH, Jahnallee 4, 04109, Leipzig, E-Mail:, Telefax: 0341 / 97 69 09 29) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

    To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

    Effects of the withdrawal

    If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from contract. For reimbursement please use the same payment method as you used for the initial transaction, unless you have expressively agreed on the use of a different payment method; in any event, you will not incur any fees as a result of such reimbursement.

    We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

    You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

    You will bear the direct cost of returning the goods.

    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    If you demand, that the services begin during the withdrawal period, you have to pay a suitable compensation in relation to the total amount for all services agreed on in the contract, according to the amount for the already provided services or part services until the moment you informed us about your examination of your right to withdrawal. 

    Exceptions of right to withdraw

    As long as both parties did not agreed otherwise, the following contracts are not revocable:

    [1] Contracts for delivery of goods, that are not prefabricated and for which an individual selection or definition by the customer is needed for production or that are unambiguously custom-made for the costumer's personal needs.

    [2] Contracts for delivery of goods, that are easily perishable or would be past their expiration date very quickly,

    [3] Contracts for delivery of alcoholic beverages, which price has been agreed upon at the time of the conclusion of the contract, but which delivery can only take place at least 30 days after  conclusion of contract and which actual value is dependent on fluctuations in the market which cannot be controlled by the trader,

    [4] Contracts for delivery of newspapers, journals and magazines with exclusion of subscription contracts,

    [5] Contracts for delivery of goods or for realisation of services, including financial services, which price is dependent on fluctuations in the financial market which cannot be controlled by the trader and which can occur within the withdrawal period, especially services in relation with shares, with units of open investment funds according to § 1 para. 4 of the German law regulating capital investment and with other tradable securities, foreign exchange, share derivatives or money market instruments,

    [6] Contracts for realisation of services in the area of lodging for other purposes than residential use, transport of goods, rental of motor vehicles, delivery of food and drinks as well as other service deliveries in relation to free time activities, if the contract declares a specific date or time period for delivery, whereas the right to withdraw is not excluded for contracts for travel services according to § 651a, concluded outside of the business premisses, unless the oral negotiations on which the contract is based, are conducted on former orders of the consumer,

    [7] Contracts, concluded within the scope of a marketing form where the entrepreneur offers goods or services, namely a transparent procedure based on competitive bids where the bidder who received the addition is obliged to buy the goods or services (publicly available auction), to the consumer, who is physically present or who has the opportunity to be there, 

    [8] Contracts, where the consumer expressively requested that the entrepreneur shall urgently provide maintenance and repair work at the consumer's place; this is not valid with regards to other services provided during the visit without expressive demand or in regards to such goods delivered with the visit, that are not necessary as replacement part for maintenance or repair work,

    [9] Contracts for the provision of gambling and lottery services, unless the consumer has given his/her contractual statement by telephone or the contract was concluded outside business premisses,

    [10] Notarial certified contracts; This is only valid for distance selling contracts for financial services if the notary confirms, that the consumer's rights of § 312d para. 2 German Civil Code (BGB) remain protected.

     Prematurely expiration of right to withdrawal

    The consumer's right to withdraw expires prematurely if

    [1] Contracts for delivery of sealed goods, which are unfit for return due to reasons of health protection and hygiene if the seal would be broken after delivery

    [2] Contracts for delivery of goods, if they are inseparably mixed with other goods after their delivery,

    [3] Contracts for delivery of audio and video recordings or computer software in a sealed box, if the seal was removed after delivery,

    [4] Contracts for service delivery, if the entrepreneur completely provided the services and started to execute the services only after the consumer gave his/her explicit consent and at the same time confirms his/her knowledge of losing his/her right to withdraw with complete fulfilment of contract by the entrepreneur.

    [5] Contracts for deliveries of digital contents not existent on a physical data carrier, if the entrepreneur begins with the execution of contract agreements after the consumer explicitly agreed, that the entrepreneur starts to execute the contract before the withdrawal period ends and if the consumer confirms his/her knowledge of losing his/her right to withdraw if he agrees to start with the contract execution.

    End of the information about rights of revocation