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    Dispatch & delivery

    Delivery and packing costs

    Country  Product  Packing & Delivery costs
    Austria, Belgium, Cyprus, Czech Republic, Bulgaria, Denmark, Estonia, France, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Switzerland*, Slovakia, Slovenia, Spain, UK all products (no express) 14,90 €
    Germany standard product 3,90 €
    Germany individual product 6,90 €
    Germany pick-up service for free
    Germany express delivery 14,90 €

    * additional costs for import duty and taxes possible.

    We ship our products mainly with DHL and Deutschen Post, in exceptional cases with UPS.

    Delivery time

    Usually you will get your products, depending on type and amount, 3 to 7 working days after receipt of payment.
    Please notice, that we can process your orders only after complete receipt of payment. 

    To guarantee a fast dispatch we also need the following information:

    - correct E-mail-, shipping and billing address 
    - prepayment: Please add you order number to your transaction

    We have no influence on the post office's running time.

    Express delivery

    For several products we offer express delivery within Germany.
    Orders that reach us between Monday and Friday until 3 pm can be shipped via DHL-Express within the same day, so that you receive your product until 12 am the next day. For orders after 3 pm the delivery time will be extended until the next working day.

    Express delivery is only available for selected products. If you want us to ship a higher amount of products via express delivery, please contact us first.

    Please notice that express orders can only be processed after complete receipt of payment.
    Orders per prepayment will be activated as express orders as soon as the complete amount of money is credited to our account. Thus, usually the delivery date will be delayed for at least 3 days.